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1. You can send your availability request through our contact form from our website or directly form your email to ours at                                       camping-ouranoupoli@hotmail.com.

2. Our reception will answer your request the soonest possible. Next step is the reservation and the prepayment process.

3. The availability request is an application for reservation and there is no commitment from your side or from the camping reception and management. 

4. After the availability of accommodations is confirmed by the Camping reception, you will be given a bank account for the advance payment.

5. Your reservation is valid only following a deposit of the amount that will be agreed with the person responsible for the reservations and you will be charged with all of the bank expenses.

6. The advance payment should be proven by a copy of the bank deposit note.

7. Minimum number of nights for any reservation is 3 overnights.

8. Reservations for the specific accommodations can take place only after the reception confirmation. Also, reservations for specific bungalows/caravans or types of  bungalows /caravan for rent can be confirmed only by the camping reception.

9. Check-in time starts from 15:30 until 21.30 (you must contact us for late check in).

10. Check-out time is before 11:00

11. Only the renter customer and the persons whom they have declared upon arrival are allowed to use each accommodation. Visits and hosts are NOT allowed.

12. One (1) car parking place corresponds to each accommodation. For additional vehicles, the charge is five (5) euros per night, subject to availability.

13.  Pets are not allowed in our rental caravans and bungalows.

14. The bungalows and caravans are fully equipped with high quality equipment and furniture as described at our website for each of those. Extra equipment, furniture or electric devices the guest may bring with him must be declared before the reservation is done. Any changes or damages at the equipment of our accommodation must be declared immediately at the reception. 

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Cancelation Policy

1. Due to covid-19 new environment cancellation policy may be different than the one below. The cancelation policy that will be provided be email through to the reservation procedure will be the final one.

2. In case of a reservation cancellation, the advance payment is returned to you only if the cancellation has been performed 21 days before the scheduled arrival date.

3. In case of cancellation between 21 and 14 days the guests are charged 50% of the advance payment. Cancellation in less than 14 days before the scheduled arrival occurs no prepayment refund. At any refund case the bank transfer cost from both sides are reduced by the refund ammount.

4. 3. In case of a reservation cancellation during your stay, you are charged with the 70% of the total cost of the remaining overnights agreed and the full cost of the overnights before the cancellation. (example. Reservation is for bungalow 1-10/6, 9 nights totally at the price of 100 euros per night. After 3 nights reservation is cancelled. Total cost will be 3*100=300 plus 6*70=420. Total cost after cancelation is 720 euros)

All of these details must be clear in case of any misunderstanding.

Our main and most important rule is to offer you our best services for your precious holiday time. And this is what we are going to do!